Does Provision of Smart Services Depend on Cooperation Flexibility, Innovation Flexibility, Innovation Performance or Business Performance in SMEs?

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dc.contributor.authorKaňovská, Luciecs
dc.contributor.authorDoubravský, Karelcs
dc.coverage.issue1cs
dc.coverage.volume29cs
dc.date.issued2021-01-06cs
dc.description.abstractMany manufacturers provide a lot of accompanying services to their products. However, not all of them supply smart services, because the move towards these is not easy, especially for SMEs, which often struggle with a lack of money, insufficient digital technologies or unskilled employees. The aim of this paper is to find out if smart service provision depends on cooperation flexibility, innovation flexibility, innovation performance and business performance in SMEs. To fulfil the research aim, quantitative research was carried out among 112 Czech electrotechnical SMEs. The findings show that the higher the rating companies give to working with external customers, the less chance they have of providing smart services. Thus, SMEs who value cooperation flexibility with external customers as less important are more likely to provide smart services. The higher rating companies give to product innovation flexibility, the higher the chance for providing smart services. Thus, we can expect companies who value product innovation flexibility more highly to more likely deliver smart services.en
dc.formattextcs
dc.format.extent1-6cs
dc.format.mimetypeapplication/pdfcs
dc.identifier.citationPeriodica Polytechnica, Social and Management Sciences. 2021, vol. 29, issue 1, p. 1-6.en
dc.identifier.doi10.3311/PPSO.15709cs
dc.identifier.issn1416-3837cs
dc.identifier.orcid0000-0003-2797-7973cs
dc.identifier.orcid0000-0002-6882-1046cs
dc.identifier.other165794cs
dc.identifier.researcheridGLR-2336-2022cs
dc.identifier.scopus56481574800cs
dc.identifier.scopus56067188800cs
dc.identifier.urihttp://hdl.handle.net/11012/196706
dc.language.isoencs
dc.publisherBudapest University of Technology and Economicscs
dc.relation.ispartofPeriodica Polytechnica, Social and Management Sciencescs
dc.relation.urihttps://pp.bme.hu/so/article/view/15709cs
dc.rightsCreative Commons Attribution 4.0 Internationalcs
dc.rights.accessopenAccesscs
dc.rights.sherpahttp://www.sherpa.ac.uk/romeo/issn/1416-3837/cs
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/cs
dc.subjectservices in manufacturingen
dc.subjectsmart servicesen
dc.subjectSMEsen
dc.subjectflexibilityen
dc.subjectperformanceen
dc.subjectelectrotechnical manufacturersen
dc.subjectCzech Republicen
dc.titleDoes Provision of Smart Services Depend on Cooperation Flexibility, Innovation Flexibility, Innovation Performance or Business Performance in SMEs?en
dc.type.driverarticleen
dc.type.statusPeer-revieweden
dc.type.versionpublishedVersionen
sync.item.dbidVAV-165794en
sync.item.dbtypeVAVen
sync.item.insts2025.02.03 15:43:27en
sync.item.modts2025.01.17 18:35:52en
thesis.grantorVysoké učení technické v Brně. Fakulta podnikatelská. Ústav managementucs
thesis.grantorVysoké učení technické v Brně. Fakulta podnikatelská. Ústav informatikycs
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