Contracts’ Performance Measurement in Czech Construction Companies

Abstract

Performance measurement of construction contracts belongs to the crucial activities enabling the improvement of processes in a construction company. The main aim of this paper is to evaluate and analyse performance management practices applied by contractors in the Czech construction sector. Original data were collected using a questionnaire survey and quantified through relative frequency of occurrence. These data have been supplemented by interviews with experts in the field in order to assess the importance of the individual criteria and other relevant performance aspects. The main findings illustrate differences in approach with respect to company size, as well as the most frequently used performance indicators and criteria. The study also focused on the performance measurement of subcontractors and the factors influencing contract success. The results show that large companies have already developed elaborate measurement systems and have sufficient staff for this purpose. Companies in the Micro&Small category show worse measurement performance, mainly due to the lack of qualified staff.Performance measurement of construction contracts belongs to the crucial activities enabling the improvement of processes in a construction company. The main aim of this paper is to evaluate and analyse performance management practices applied by contractors in the Czech construction sector. Original data were collected using a questionnaire survey and quantified through relative frequency of occurrence. These data have been supplemented by interviews with experts in the field in order to assess the importance of the individual criteria and other relevant performance aspects. The main findings illustrate differences in approach with respect to company size, as well as the most frequently used performance indicators and criteria. The study also focused on the performance measurement of subcontractors and the factors influencing contract success. The results show that large companies have already developed elaborate measurement systems and have sufficient staff for this purpose. Companies in the Micro&Small category show worse measurement performance, mainly due to the lack of qualified staff.