Analysis of Users’ Requirements for Public Waste Management Services Using Fuzzy Inference

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dc.contributor.authorCárdenas-Cuervo, Ricardo Andrés
dc.contributor.authorSerna-Uran, Conrado Augusto
dc.contributor.authorGomez-Marin, Cristian Giovanny
dc.coverage.issue2cs
dc.coverage.volume29cs
dc.date.accessioned2024-01-11T09:48:09Z
dc.date.available2024-01-11T09:48:09Z
dc.date.issued2023-12-31cs
dc.description.abstractMunicipalities play a key role in public waste management ensuring effective and efficient service performance. In Colombia, the public utilities sector has undergone significant changes since decentralization and the entry of private companies into the sector. In this study, our purpose is to analyze user perceptions and their willingness to pay for additional services regarding waste management. By using data analysis methods and a Mamdani fuzzy inference system, we were able to identify users’ service requirements and expected quality. According to the results of our analysis, a combination of minimum coverage and low frequency resulted in a tariff increase of 7.05%. Furthermore, we recommend expanding the model to include other waste management services, such as solid waste collection, as well as to consider environmental aspects and sustainable practices.en
dc.formattextcs
dc.format.extent169-180cs
dc.format.mimetypeapplication/pdfen
dc.identifier.citationMendel. 2023 vol. 29, č. 2, s. 169-180. ISSN 1803-3814cs
dc.identifier.doi10.13164/mendel.2023.2.169en
dc.identifier.issn2571-3701
dc.identifier.issn1803-3814
dc.identifier.urihttps://hdl.handle.net/11012/244266
dc.language.isoencs
dc.publisherInstitute of Automation and Computer Science, Brno University of Technologycs
dc.relation.ispartofMendelcs
dc.relation.urihttps://mendel-journal.org/index.php/mendel/article/view/239cs
dc.rightsCreative Commons Attribution-NonCommercial-ShareAlike 4.0 International licenseen
dc.rights.accessopenAccessen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0en
dc.subjectWaste Managementen
dc.subjectPublic Serviceen
dc.subjectService Requirementsen
dc.subjectFuzzy Inferenceen
dc.subjectTariffen
dc.subjectUser Perceptionsen
dc.titleAnalysis of Users’ Requirements for Public Waste Management Services Using Fuzzy Inferenceen
dc.type.driverarticleen
dc.type.statusPeer-revieweden
dc.type.versionpublishedVersionen
eprints.affiliatedInstitution.facultyFakulta strojního inženýrstvícs
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Vol. 29, No. 2