Performance Management in Czech Construction: Public Investors’ Perspective

Abstract

Performance management belongs to crucial managerial activities. This study aims to address how performance management in construction is applied among Czech public organizations on the project level. In order to address this issue, qualitative data has been collected by semi-structured interviews of experienced experts representing organizations owning/operating important facilities and infrastructure (road and rail infrastructure, water and sewage systems, education facilities and collectors). Findings revealed that the level of performance management adoption is rather low, organizations mostly focus on supplier performance evaluation as a response to the ISO 9001 requirements. The practical use of BIM or life-cycle costing is rather in the reflection and preparation phase, on the other hand, a progressive approach is applied in terms of deployment of modern equipment for monitoring of structural defects or the use of robots for maintenance and repairs.Performance management belongs to crucial managerial activities. This study aims to address how performance management in construction is applied among Czech public organizations on the project level. In order to address this issue, qualitative data has been collected by semi-structured interviews of experienced experts representing organizations owning/operating important facilities and infrastructure (road and rail infrastructure, water and sewage systems, education facilities and collectors). Findings revealed that the level of performance management adoption is rather low, organizations mostly focus on supplier performance evaluation as a response to the ISO 9001 requirements. The practical use of BIM or life-cycle costing is rather in the reflection and preparation phase, on the other hand, a progressive approach is applied in terms of deployment of modern equipment for monitoring of structural defects or the use of robots for maintenance and repairs.