What is so special about the sharing economy: The customer experience view
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Date
2021-01-13
Authors
Havíř, David
ORCID
0000-0002-7150-8456Advisor
Referee
Mark
Journal Title
Journal ISSN
Volume Title
Publisher
EDP Sciences
Altmetrics
Abstract
The purpose of this paper is to explore the nature of customer experience in the area of sharing economy to better understand the experiential factors the marketing metrics of sharing economy companies are driven by.
Description
Citation
SHS Web of Conferences. 2021, vol. 92, issue 1, p. 1-12.
https://www.shs-conferences.org/articles/shsconf/abs/2021/03/shsconf_glob20_05007/shsconf_glob20_05007.html
https://www.shs-conferences.org/articles/shsconf/abs/2021/03/shsconf_glob20_05007/shsconf_glob20_05007.html
Document type
Peer-reviewed
Document version
Published version
Date of access to the full text
Language of document
en