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Information Technology Manager

Senitor Associates

France, Europe

About the job: This is an excellent opportunity for an IT Manager to join an expanding international company, based in Angers. The ideal candidate will have previous experience of managing a team or be ready to step up in their career into a more senior position. You must have excellent communication skills, be able to liaise effectively with different teams and have a broad technical knowledge. The role will be based in Angers but will require travel across France as required by the business. Reporting to the IT Director, the successful applicant will liaise closely with European teams to ensure alignment throughout the company. Applicants must be bilingual in French and English to be considered for the role. Roles and Responsibilities: Be hands on in providing 1st, 2nd and 3rd Line Support Manage the IT Support team of Engineers Manage relationships with 3rd party support vendors (for connectivity, internet, telephony, applications, and core systems). As required work on projects, some on-site presence will be required for these. Implement and document new and improved processes. Work to and report on SLAs and KPIs. Coordinate and manage IT Site surveys for newly onboarded sites. Skills and Experience: Experience of managing 3rd party Infrastructure and Application providers. Office 365 and related applications Windows Servers and Operating Systems Exchange and cloud migration technologies Networking – LAN/WAN, Firewalls, Switches, Routers, VPNs Hardware Support – Servers, Desktops, Laptops, Printers Excellent communication and customer-facing skills.